Acceptable Use Policy

Scribblebook turns family photos into printed coloring books. Most of those photos are of children. That fact shapes everything below.

This Acceptable Use Policy (the “AUP”) tells you what you can upload, what you can't, what you can do with our service, what you can't, and what happens when someone crosses the line. By using Scribblebook you agree to follow these rules. Violating them can result in your order being refused, your account being terminated, and — in the case of illegal content — your activity being preserved and reported to law enforcement.

We will report illegal content. We say that plainly, up front, because the safety of children using and pictured in this product is non-negotiable.

You may upload photos when all of the following are true:

• You own the photo, or you have permission from the person who does. This usually means you took it, or it was taken at your event, or the photographer has given you permission.
• For photos of children: you are the parent or legal guardian of every child in the photo, OR you have explicit permission from the parent/legal guardian for each child shown.
• For photos of other identifiable people (adults or children who aren't yours): you have their permission to upload, transform, and print their image. “Identifiable” means a reasonable person could recognize them — face, distinctive features, name visible on a shirt, etc.

You confirm this every time you upload, via the consent checkbox above the dropzone. That checkbox is not a formality. It's the legal basis on which we process the photo.

The following are prohibited regardless of who took the photo or who's in it.

2.1 Sexually explicit imagery — especially of minors

Any sexually explicit content is prohibited. Sexually explicit content involving anyone under 18 is child sexual abuse material (CSAM) under U.S. federal law (18 U.S.C. §2256) and is a federal felony. We will preserve any such content as required by 18 U.S.C. §2258A, terminate the account, and report it to the National Center for Missing & Exploited Children (NCMEC) CyberTipline. This is not discretionary.

This includes images that sexualize minors even if they don't depict explicit acts (e.g., suggestive posing, suggestive captioning, AI-generated or “lolicon” imagery — the federal statutes cover obscene depictions including computer-generated). If you are in any doubt about whether a photo crosses this line, do not upload it.

2.2 Photos of identifiable strangers without consent

Don't upload a photo of someone you don't know and haven't asked. The kid at the next table at the restaurant is not your photo subject.

2.3 Copyrighted content you don’t have rights to

This includes (but isn't limited to):

• Logos, brand marks, sports team identities
• Cartoon, film, or TV characters (Disney, Pixar, Pokémon, Marvel, etc.)
• Photos taken by a professional photographer who hasn't given you license to reuse them
• Album art, book covers, character merchandise

We are not in the business of laundering copyrighted material into “personalized” coloring pages. If a fal.ai output looks like a known character, we may refuse to print it.

2.4 Hateful imagery or imagery glorifying violence

Symbols of hate groups, content that dehumanizes people based on protected characteristics, glorification of violence or terrorism — none of it has a place in a children's coloring book and none of it is welcome here.

2.5 Images depicting illegal activity

Drug use, weapons used unlawfully, depicted crimes against persons or property, etc.

2.6 Content designed to deceive

Deepfakes, manipulated images of real people made to look like they did something they didn't, photos used to harass or impersonate someone — all prohibited.

2.7 Content that violates someone’s privacy

Photos taken in places where the subject had a reasonable expectation of privacy (changing rooms, medical settings, inside someone else's home without consent), photos used to dox or harass.

Beyond what you upload, the way you use Scribblebook also matters.

• No abuse, scraping, or automated mass-uploads. Our service is built for families ordering personalized books, not for bulk processing.
• No reselling of generated coloring pages or PDFs. What we make for you is licensed for your personal, non-commercial use. You can't take the line-art output and resell it as a coloring book on Etsy, Amazon, or anywhere else.
• No commercial photo-conversion services built on top of Scribblebook. If you want to offer a paid photo-to-line-art service to other people using our pipeline, you need a commercial license from us (and you don't have one yet — we don't currently offer them).
• No bypassing abuse controls. That includes attempts to evade upload filters, generate deceptive content via prompt manipulation, or work around rate limits.
• No model extraction. Don't attempt to harvest our outputs at scale to train a competing AI model. Beyond violating this AUP, this likely violates fal.ai's terms and U.S. and EU AI law on the way through.
• No interference with our infrastructure. No DDoS, no probing for vulnerabilities outside a coordinated disclosure, no attempts to access other users' books.

We may, at our sole discretion:

• Refuse to process any individual photo, page, or order — before or after payment — without giving a reason.
• Pause a book in production while we investigate a flagged image.
• Terminate an account for repeated or serious AUP violations. You will be refunded for any portion of your order that we cancel, except in the cases described below.
• Preserve content as required by law and report illegal content to the relevant authority.

For content that is illegal under U.S. federal law (chiefly CSAM, but also some categories of threat and weapons content):

• We preserve the content as required by 18 U.S.C. §2258A and applicable state equivalents — this means it will not be deleted on your normal retention schedule and will not be removed via the right-to-erasure tools.
• We report to the NCMEC CyberTipline (for child sexual abuse material) and to the FBI or applicable state law enforcement as appropriate.
• We terminate the account and refuse refunds for orders containing the illegal content. You will not get your money back for trying to make us print something illegal.
• We cooperate with valid law enforcement requests, including providing the IP address, account email, and timestamp metadata associated with the upload.

We will not warn you before reporting. We will not negotiate. This part of the policy is non-discretionary.

If you believe someone is using Scribblebook to violate this AUP — including using our service to harass you, infringe your copyright, or upload illegal material — please tell us.

Email: abuse@scribblebook.com

Include:

• What you saw or experienced
• A link, order ID, or other identifier if you have one
• Your relationship to the content (subject of the photo, copyright holder, parent of a depicted child, bystander, etc.)

Our response SLA: we acknowledge abuse reports within 2 business days and resolve most within 5 business days. Reports involving suspected CSAM are escalated immediately and handled outside the normal queue.

For DMCA copyright complaints, please follow the takedown process linked from our footer (forthcoming alongside our agent designation).

False reports — reports filed in bad faith, e.g., to harass another user or get a competitor's order cancelled — may result in suspension of the reporter's account.

If we refuse a photo or cancel an order and you believe we got it wrong:

Email: support@scribblebook.com (subject line: “AUP appeal — order #XYZ”)

Include:

• The order or book ID
• A short explanation of why you believe the content was acceptable
• Any relevant context (e.g., “this is my own logo,” “this child is my own,” “I have written permission from the subject — happy to share”)

We will respond within 5 business days. A human reviews every appeal — there is no automated rejection. We will reverse the original call when the evidence supports it. We will not reverse a CSAM determination on appeal; those go through law enforcement, not us.

We update this AUP as the product evolves and as we learn what kinds of misuse exist in the wild. Material changes are communicated by email to active customers and posted with a new “Last updated” date at the top.

Questions about whether something is allowed? Ask first: support@scribblebook.com. We'd rather have a 30-second email exchange than refuse your order at the printer.